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Signing in

Go to your Ciclo Strategy app and sign in with your email and password. If you were invited by a colleague or consultant, you’ll have received an email with a link to set your password the first time — follow that link to choose a password, then sign in normally afterwards.
Invitation and password-reset links are time-limited. If yours has expired, ask an admin to resend the invitation, or use Forgot password on the login screen.

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Multi-factor authentication (MFA)

For extra security, Ciclo supports app-based multi-factor authentication using a time-based one-time code (TOTP) from an authenticator app such as Google Authenticator, Microsoft Authenticator, or 1Password.
1

Open MFA setup

Go to your security settings and choose to set up multi-factor authentication.
2

Scan the QR code

Scan the code with your authenticator app, which will start generating 6-digit codes.
3

Confirm

Enter the current 6-digit code to confirm and enable MFA. From now on you’ll enter a code when you sign in.

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Trusted devices

To avoid entering a code every single time, you can mark a device as trusted when you verify MFA on it. On a trusted device, Ciclo won’t prompt for an MFA code for a period of time.
Only trust devices that are private to you. Don’t mark shared or public computers as trusted.

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Forgot your password?

Use the Forgot password link on the login screen to receive a reset email. The link takes you to a page where you can set a new password.

Inviting your team

Troubleshooting login